Privacy policy.

Effective Date: Oct 9, 2025
Website: https://www.hestervanhoovenward.com

1. Introduction

Hester Van Hooven Ward (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, participate in any of our offerings, or interact with our community spaces such as The Solar Collective, Soul Alignment Sessions, Feed the Feminine, and related services.

By using our website and services, you agree to this Privacy Policy.

2. Services Covered by This Policy

This Privacy Policy applies to all offerings and communications associated with Hester Van Hooven Ward, including:

  • The Solar Collective – Free monthly gatherings, Telegram community, Zoom events, and guided meditations.

  • 1:1 Soul Alignment Sessions – Personalized coaching and healing sessions booked through the website.

  • Feed the Feminine – A 3-month online temple space for women’s balance, embodiment, and empowerment.

  • Guided Meditations and Workshops – Audio/video offerings for mindfulness, healing, and focus.

  • Cosmic Nectar Podcast – Educational and spiritual conversations shared via podcast and streaming platforms.

  • Retreats and In-Person Events – Group experiences hosted in collaboration with approved venues.

  • Blog and Newsletter – Articles, updates, and inspiration shared with subscribers.

3. Information We Collect

We collect limited information necessary to provide our services safely and effectively:

a. Personal Information

  • Name, contact details, and preferences you provide through forms, event registrations, or sign-ups.

  • Details shared during sessions or classes (kept confidential).

b. Usage and Technical Data

  • IP address, browser type, device, pages visited, and time spent on site (for analytics).

  • Information gathered automatically via cookies and analytics tools.

c. Payment and Transaction Data

  • Processed securely by third-party payment providers (e.g., Stripe, PayPal).

  • We do not store or have access to full credit card numbers or payment details.

d. Voluntary Submissions

  • Testimonials, comments, feedback, or email interactions you choose to share.

We do not knowingly collect data from individuals under 13 years of age in compliance with the Children’s Online Privacy Protection Act (COPPA).

4. How We Use Your Information

We use your information to:

  1. Deliver, personalize, and improve services and content.

  2. Send event reminders, meditations, newsletters, and updates you request.

  3. Manage memberships for The Solar Collective and Feed the Feminine.

  4. Schedule and conduct Soul Alignment Sessions and workshops.

  5. Process secure payments for paid services.

  6. Respond to inquiries submitted through our contact form.

  7. Ensure community safety and compliance with applicable laws.

We do not sell or rent personal information to third parties.

5. Legal Basis for Processing (California Residents)

In accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), we collect data only when:

  • It is necessary to deliver services you request.

  • You voluntarily provide consent.

  • We have a legitimate business or legal reason.

You have the right to know what data we collect, request deletion, or opt out of data sharing at any time.

6. Your Privacy Rights

Under California and federal law, you may:

  • Request disclosure of the types and sources of personal data collected.

  • Request correction or deletion of your data.

  • Opt out of data sharing (we do not sell personal data).

  • Appoint an authorized agent to make a request on your behalf.

  • Receive equal service and pricing regardless of your privacy preferences.

To exercise these rights, please use the Contact Form on our website and select “Privacy Request” as your subject line.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law.
You may request deletion of your personal data at any time through the website’s contact form.

8. Data Protection and Security

We use SSL encryption, password-protected systems, and secure cloud-based storage to protect personal data.
Access to client information is restricted to authorized personnel only.
While no system is 100% secure, we maintain commercially reasonable measures to prevent unauthorized use or disclosure.

9. Third-Party Services

We use reputable third-party providers for technical and operational support, including:

  • Squarespace – Website hosting and analytics.

  • Stripe / PayPal – Secure payment processing.

  • Zoom – Online gatherings and live events.

  • Telegram – Private community chat.

  • Email Platforms (e.g., Squarespace Campaigns, Mailchimp) – Newsletters and updates.

  • Podcast Hosting Providers – Distribution for Cosmic Nectar.

Each third-party service has its own privacy practices, and we encourage you to review them. We are not responsible for external privacy policies.

10. Cookies

Cookies help improve website functionality and remember your preferences.
You can accept or decline cookies through your browser settings.
We may use analytics tools (such as Google Analytics or Squarespace Insights) to measure visitor engagement.

11. Email and Communication Preferences

We comply with the CAN-SPAM Act. You may unsubscribe from promotional or newsletter emails at any time by using the link included in each message.
You may still receive essential communications regarding appointments, The Solar Collective events, or other requested services.

12. County and Local Compliance (San Bernardino County)

We operate in accordance with San Bernardino County business standards and California privacy law, maintaining secure, confidential storage of records and community data.
All records related to classes, events, or client sessions are stored digitally in compliance with state and county regulations.

13. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from your own.
By using our site, you consent to this transfer.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or in compliance requirements.
When updates occur, the “Effective Date” at the top will be revised. Material changes will be communicated through our website.

15. Contact

If you have questions, privacy concerns, or would like to exercise your rights, please reach out via the Contact Form on our website:
👉 https://www.hestervanhoovenward.com/contact

Select “Privacy Request” or include the word “Privacy” in your message. We will respond within the timeframe required by California law.